State tax return submissions were temporarily halted by Turbo Tax last month due to a startling influx of fraudulent state return filings (federal returns weren’t impacted). Did a Turbo Tax data breach allow scam artists to obtain users’ personal information to file fraudulent state tax returns in as many as 19 states?
After a thorough investigation, Turbo Tax parent company Intuit believes they were not the source of the breach but in the wake of the investigation, the company has implemented targeted security measures designed to combat the type of fraudulent activity it was seeing. Additionally, Turbo Tax has implemented a helpline for customers who believe that they’ve been the victim of tax fraud (800-944-8596).
With increased incidences of fraud, tax season is an important time to make sure that you are maintaining proper security measures to prevent identity theft. In addition to the standard recommended measures (see below), it’s important to note that neither the IRS nor Envision Bank will ever contact you to request your social security number, your bank account number, or other personally identifying information. Should you receive a call, email, or text from a source claiming to be the IRS or Envision Bank, hang up the phone or delete the email or text.
If you have any questions or have noticed unusual activity on your account, please don’t hesitate to contact us at 877-963-2100.
Tdentity theft is when someone steals your personal information and uses it without your permission. The wrongfully obtained information is usually used in deceptive or fraudulent ways, and often it’s used for the thief’s financial gain.
Identity theft is a crime that can seriously damage your finances, your credit history, and your reputation – and resolving identity theft can take a lot of time and money.
Shoulder Surfing – When someone is watching you from nearby as you enter credit card payment information or calling card information, or by eavesdropping on a conversation during which you’re providing credit card information.
Dumpster Diving – A thief who is attempting to gain personal information about someone roots through their trash to obtain copies of checks, credit card or bank statements, or other records with identifying information.
Internet – Increasingly, identity theft is being committed via the internet, most often by phishing (pronounced “fishing”) or email scams. Phishing occurs when you receive an email that appears to come from a reputable company that you recognize and do business with, such as your bank. Often, the email will warn you of a problem requiring your immediate attention – and encourage you to click a link to go to a website. The phony website will look like the real thing – and in some cases might be – but you’ll then be asked to enter personal information, such as your password, Social Security number, mother’s maiden name, account information, seemingly for legitimate purposes. If you provide that requested information, you may find yourself the victim of identity theft.
Skimming – Skimming takes place when a special storage device steals your credit/debit number when you are using an ATM or making a transaction purchase. The information is skimmed from the magnetic strip on your credit or debit card.
A growing percentage of cases of identity theft are committed via the internet, so at Envision Bank, we encourage you to be cautious in your online activity. We assure you that your privacy is of the utmost importance to us.
If you have any questions about Envision Bank online and mobile banking, contact us at 877-963-2100.
It’s not just consumers who are at risk of identity theft. Hackers are targeting small- to medium-sized businesses to gain access to their financials and online banking credentials. As a business owner, there are steps you can take to reduce the risk of fraudulent and harmful damage to your commercial accounts.
If you believe your account has been compromised, contact Envision Bank immediately by calling 877-963-2100.
As an Envision Bank customer, you can be assured that protecting your customer and account information is vital to us. With recent high-profile security breaches among major retailers, it’s increasingly more important to keep safety and security in mind when using your credit or debit card.
If you believe that an electronic transaction (EFT – Electronic Fund Transfer) has been made on your account without your permission, we advise that you call us immediately at 877-963-2100. EFTs include, but are not limited to: Point-of-sale transfers, ATM transfers, direct deposit or withdrawal of funds, transfers initiated by phone, transfers resulting from debit card transactions, transfers initiated through internet banking/bill pay.
To protect your card and your identity, here are a few steps you can take:
With your Envision Bank deposit accounts, you have access to thousands of ATMs via our partner, SUM Network. Protect yourself and your account at the ATM by following these safety tips:
The security of your accounts is very important to us, and so all debit card activity is monitored. If your account appears to be experiencing suspicious activity, you will be notified immediately.
It’s helpful to contact the Bank if you know you’ll be using your card more frequently than usual, or if you’ll be traveling outside of the country so the bank is aware and such activity isn’t seen as suspicious or fraudulent.
If your identity has been stolen, act immediately to protect yourself.
We pride ourselves on our dedicated team of professionals who provide outstanding service and financial guidance. Reach us by live chat, phone, email, or in person at any of our convenient locations.